Can my computer run Operation Smoke Storm?
Operation Smoke Storm has been designed so it can be used in the vast majority of establishments. However, due to some organisations using equipment and software of varying types and ages, we therefore advise customers to check that their current IT system meets the technical requirements outlined below:
Please set your screen resolution to be 1024x768 pixels, and colour depth should be 16 bit (thousands of colours) or greater. If your monitor is set to a lower resolution, some elements will not be visible.
Flash Player 10.1 or above - this can be downloaded free from the URL below:
A broadband (also known as Cable or ADSL) connection is recommended. At this speed (about 640kbp/s), sessions will take about 10 minutes to load.
Recommended computer (Windows)
Intel Pentium 4 2.33GHz, Athlon 64 2800+ or faster processor (or equivalent)
OS: Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003
Internet Browser: Internet Explorer 9, Mozilla Firefox 3.0+, Google Chrome 2.02+, Safari 4.0+, Opera 9.5+, AOL 9.0+
How can I find out what type of Windows computer I have?
Click on the Start button, click on Settings, then click on Control Panel, and select System. The General tab should tell you about your computer.
Recommended computer (Mac)
Intel Core Duo 1.33GHz or faster processor
OS: Mac OS X 10.6, Mac OS X 10.5, Mac OS X 10.4 (Intel)
Internet browser1: Safari 4.0+, Mozilla Firefox 3.0+, Google Chrome 2.02+, Opera 9.5+, AOL Desktop for Mac 1.0+
How can I find out what type of Mac computer I have?
Select About This Mac from the Apple menu (the Apple icon in the top left), and a window will appear containing information about your computer.
What browsers are supported by Operation Smoke Storm?
All current browser versions; if you use Microsoft's Internet Explorer then you will have a better (more consistent) experience if you are on Version 9 Click here to download this version. If you encounter problems then we strongly recommend that you upgrade to the latest version of your browser software.
Is there something i can do easily to check out my set up?
Yes there is: run the Operation Smoke Storm test trailer below. Please Note: i) that you should be able to see and hear the trailer. ii) that it uses Flash Player unlike the video displayed above so don't assume that just because that worked ok then so will this. If it does work ok then you can be reasonably confident that Operation Smoke Storm will also work for you. Run Trailer Test Note: that this will open in a new browser window.
I know that my computer setup is not great, are there any other options?
Yes there are: we have included some 'lower resolution' links to the video resources on the resources page, scroll down to the bottom of the page and try using these.
The 'lower resolution' files are smaller files by 50%, i.e. width and height. Because they use fewer pixels, the files are smaller and it takes less of the computer's CPU to process each frame, this means that the videos play back more smoothly. On slower computers the audio stays synchronised to the video. The computer's memory requirements are also smaller. If you are experiencing difficulties with the standard video downloads then try these!